International Patient Services

The International Relations Department of the Oswaldo Cruz German Hospital is prepared to receive foreign patients who are in transit in our country. Our expert staff provides an interface between the hospital, patient, and insurance company, providing help with administrative matters and assistance as well as providing support for patient’s families and sharing accurate information about medical care.

Clinical staff is also prepared to assist and to share clear information about health conditions.

For maximum comfort and care during their stay at the hospital, foreign patients can also count on bilingual nurses and doctors.

The services we provide include:

  • Interface with international health insurance plans which we have agreements with.
  • Interface with international health insurance plans we do not have agreements with in order to create specific agreements for direct payment.
  • Assistance in scheduling medical appointments and examinations.
  • Follow-up and case management.
  • Bilingual service.
  • Assistance via concierge and hospitality information.
  • Guidance on payment and financing policies.
  • Estimates for surgery/therapy/diagnostic costs
  • Assistance with specialist recommendations in a variety of areas.
  • Assistance in the process of international medical transfers.

Health Insurance Plans Accepted

  • ADAC - Alemanha - Internacional
  • Aetna Internacional (World Assist) - Internacional
  • Allianz Global Assis (Mondial Assistance USA) - Internacional
  • Allianz WorldWide Care - Internacional
  • American Assist Travel Protection - Internacional
  • ASA - Assist. Serv. of the Americas - Internacional
  • ASFE (World Assist)
  • Assist Card Smalline Corp. S.A. - Internacional
  • AXA - Assistance Alemanha - Internacional
  • BDAE - Internacional
  • Best Doctor Inc. (World Assist)
  • Bupa Care (Miami) - Internacional
  • Bupa International - Internacional
  • Cega Group (World Assist) - Internacional
  • Cigna Life Insu. Company S/A. - Internacional
  • Daman Nat. Health Insur. Co. - Internacional
  • Danmark (IHI Danmark - Miami) BUPA - Internacional
  • DKV - Deutsche Krankenversicherung Ag
  • DKV Globality (World Assist) - Internacional
  • Euro Center Ltda. - Internacional
  • Europ Assistance Brasil - Internacional
  • European Benefits (World Assist) - Internacional
  • Expacare (World Assist) - Internacional
  • GeoBlue Expart - Internacional
  • Global Benefits Group (World Assist) - Internacional
  • Global Excel Management Inc. - Internacional
  • Global Medical Management Inc. - Internacional
  • GMC Services - Inter. Admin - Internacional
  • GoodHealth Worldwide (World Assist) - Internacional
  • Hallesche Krankenversicherung - Internacional
  • HCC Medical Insu. Serv. - Internacional
  • HTH Worldwide - Internacional
  • IMG International Medical Group Inc. (World Assist)
  • Inter Mutuelles - Internacional
  • Inter Partner - Internacional
  • InterGlobal Assistance - Internacional
  • Internacional (Particular)
  • International SOS - Internacional
  • Ita International Travel Assistance (World Assist)
  • Latin America Assis. - Internacional
  • Mapfre Assistência Ltda. - Internacional
  • Medicos Y Auditores - Internacional
  • Mobility Benefits (World Assist)
  • Mondial Assistance Brasil - Internacional
  • MSH International - Internacional (World Assist)
  • Nordic Health Care (World Assist) - Internacional
  • Now Health - Internacional (World Assist)
  • Olympus Manag. Heal. Care (World Assist) - Internacional
  • Omint Premium - Internacional
  • Prestige Internat. USA Inc. - Internacional
  • Previnter Mobility Benefits - (World Assist) Internacional
  • Quality Health Management (QHM) - Internacional
  • Seven Corners - Internacional
  • SOS Assistance Espanã (World Assist)
  • SOS International A - Dinamarca - Internacional
  • SOS Seguros Y Reaseguros S/A (World Assist)
  • SWICA Gesundheitsorganisation - Internacional
  • Testemunhas Cristãs de Jeová - Internacional
  • TieCare Inter. (World Assist) - Internacional
  • USA Medical Services - Internacional (BUPA)
  • Vanbreda International - Internacional (Cigna)
  • Vumi (Internado) (Vip Universal Medical Insurance)
  • WA Globality LLC (World Assist)